We collect the following types of information to provide and improve our services:

a. Personal Information:
When you place an order or contact us, we may collect:
• Full name
• Shipping and billing address
• Email address
• Phone number
• Payment details (processed securely through third-party gateways)

b. Non-Personal Information:
We may also collect non-identifiable information such as:
• Browser type, device, and operating system
• Pages visited and time spent on the website
• IP address (for fraud prevention and analytics)

We use your information to:
• Process and fulfill your orders
• Communicate about your purchase and delivery updates
• Respond to customer service requests or feedback
• Improve our website, services, and customer experience
• Send occasional promotional emails (only if you opt-in)

We do not sell, rent, or trade your personal information to third parties.

All online payments are handled through secure, PCI-compliant payment gateways.
Sony’s Pickle does not store or access your full payment details, such as credit/debit card numbers or UPI credentials.

Our website uses cookies to enhance user experience and track preferences.
Cookies help us understand user behavior, improve navigation, and optimize performance.
You can choose to disable cookies in your browser settings, though some features may not function properly as a result.

We may use third-party services (like courier partners, analytics tools, or payment processors) to fulfill orders or analyze site performance.
These providers collect, use, and disclose your information only to the extent necessary for them to perform the services on our behalf.

However, once you leave our website or are redirected to a third-party site, their privacy policy will apply.

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or disclosure.
While we strive to ensure your data is secure, no method of transmission over the internet is 100% secure.

You have the right to:
• Access and review the information we hold about you
• Request corrections or deletion of your personal data (subject to legal or transactional obligations)
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at sonyspickle@gmail.com.

We retain your personal data only as long as necessary to fulfill your orders, comply with legal obligations, or resolve disputes.

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.
Continued use of our website after any updates means you accept the revised policy.